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FAQs
Frequently asked questions
Candle care and product queriesPersonalized Bulk Orders Shipping and delivery timelinePrivate label or White label orders
Yes, absolutely! All Candles with a K products are made from 100% natural soy wax, which burns cleaner and produces significantly less soot than traditional paraffin candles. Our non-toxic candles are vegan, free from harmful chemicals, and use skin-safe, phthalate-free fragrances — making them completely safe for indoor use, even in bedrooms and nurseries. If you're looking for safe candles for home use in India, you're in the right place.
Soy wax is a natural, plant-based alternative to paraffin, which is a petroleum byproduct. Here's why soy wax candles are the better choice: they burn cleaner with minimal soot, last up to 50% longer, carry fragrance more effectively, and are biodegradable and eco-friendly.
At Candles with a K, we use 100% natural soy wax in all our handmade scented candles, so you get a healthier, more sustainable burn every time. If you've been wondering whether to switch from paraffin to soy candles, the answer is a clear yes.
Keep the wick trimmed to about 1/4th inch at all times. This is done to avoid any soot accumulation on the wick of your candle.
For efficient scent diffusion, allow your candle to burn until the wax pool reaches the edges of the glass.
Keep the wax pool free of wick trimmings, matches and debris at all times.
Always burn the candle on an even, fire resistant surface.
Avoid placing your candles where they will be directly exposed to sunlight.
Ideally extinguish the candle with a snuffer or
Dip the wick into the melted wax and then straighten it to prevent smoking and hot wax from splattering. Avoid blowing out.
Do not allow the candle to burn down completely to the bottom of the container, leave about 1/2 inch of wax. Our candles are designed for your safety; hence this 1/2 inch of wax doesn’t let the glass overheat. When your candle reaches this point, it is time to get a new one!
Burn time varies by product size. As a guide: our Votive Jar Candles burn for approximately 15–20 hours, our Standard 100ml Jar Candles for 25–30 hours, and our Iconic 200ml Jar Candles for 40–50 hours. Soy wax candles naturally last longer than paraffin alternatives, giving you better value. To maximize candle burn time, trim the wick to 5mm before each use and avoid burning for more than 4 hours at a stretch.
Absolutely! Personalization is one of our specialties. You can add a custom message card, personalized sticker/label, or branded tag to your order, perfect for return gifts, corporate gifting, or any special occasion. Our personalized gift candles in India are a customer favourite for weddings, birthdays, Baptisms and baby showers.
For individual orders, add the Personalized Mini Card to your cart. For bulk personalized candle orders, share your requirements via the Bulk Enquiry Form and we'll take care of the rest.
We offer a wide range of hand-curated fragrances including Lavender Lemongrass, Rose Vanilla, Indian Ocean, Nilgiri Eucalyptus, Jasmine Meadow, Peach Mango, Apple Cinnamon, and more. Yes — you absolutely get to pick your fragrance! All our custom scented candles let you choose your preferred scent at checkout. For bulk personalized candle orders, you can mix and match fragrances across the lot. If you're searching for pick-your-fragrance candles in India, we've got you covered.
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